Determine who controls the vehicle
Before requesting junk car removal, confirm that you have authority to sell and release the vehicle. An insurer, lender, tow yard, repair shop or titled co-owner may have an interest that must be addressed first. Do not schedule removal while ownership or an insurance settlement remains unresolved.
Ask the storage location about release rules
If the car is at a tow yard or body shop, ask about storage charges, business hours, keys and required authorization. Obtain a clear explanation of what must happen before another truck can enter. The junk car buyer cannot cancel private charges or override the facility's release policy.
Drivers using the local pages for Hallandale Beach, Doral or Coral Gables should provide the facility name and access instructions only after receiving permission.
Describe accident damage precisely
Report deployed airbags, bent wheels, broken suspension, leaking fluids, shattered glass and damage near the engine or battery. Explain whether the vehicle rolls, steers and can shift into neutral. A car that was driven immediately after the crash may have changed condition since then.
Send current photographs from safe angles. Do not stand in traffic, touch leaking fluids or crawl under a damaged vehicle for pictures.
Remove personal property safely
Collect identification, medication, toll devices, garage remotes, child seats and personal documents. Ask the facility when you may enter the car. Broken glass, sharp metal and unstable body panels can cause injury, so use caution and do not force a damaged door.
Prepare ownership documents
Keep the title and identification available when requested. If the insurer declared a total loss, ask what documents or ownership steps remain. If the title is missing, has a lien or lists another owner, explain the situation before requesting pickup.
Home and driveway removal
When an accident vehicle was transported home, leave enough space for safe access. Move other vehicles, unlock gates and report soft ground or a steep driveway. In Kendall, Homestead and The Hammocks, community gates or long driveways may need additional instructions.
Accident Removal FAQ
Can an accident-damaged car be evaluated?
Yes. Provide complete damage, document and location information so the vehicle can be reviewed.
Is a tow-yard balance included?
Do not assume it is. Confirm all charges and release requirements directly with the storage facility.
Can pickup happen before insurance finishes?
Do not release the vehicle until you know who owns it and whether the insurer or lender still needs to inspect or control it.
Is towing free?
Towing is included for qualifying transactions after vehicle and access details are confirmed.